Service Timmins

Notice - Jan 15, 2021

As a result of the provincial "stay at home" orders, City facilities will be closed to the public until February 1, 2021. Please contact Service Timmins for assistance over the phone or electronically.


Service Timmins was created with a vision to provide customer service excellence by ensuring effective, accessible, reliable and responsive customer service experiences to the community and be the first point of contact and resolution for resident of the City of Timmins.

Service Timmins handles inquiries and requests for service for a variety of departments and has the ability to answer all municipal questions. The following video provides insight as to who and what is Service Timmins and how we can help serve you.

Visit our online Citizen Service Centre portal!  Online Citizen Service Centre portal

The City of Timmins has continued its effort with modernizing digital citizen engagement and enhanced service delivery with the launch of our portal that will allow you to report municipal concerns quickly and easily online from the comforts of your own home or wherever you may be.

Additionally, the portal contains a helpful knowledge base, allowing you to find answers to common questions about your city services as well as the ability to check the status of your previously-submitted cases.

Common inquiries that are handled by Service Timmins include:

  • Household Garbage and Recycling
  • Recreational Programs
  • Ice and Hall Rentals
  • Potholes
  • Snow Plowing
  • Road Construction
  • Line Painting
  • Discolored Water
  • Frozen Water Lines
  • Sewer Backup
  • Tax & Water Bills
  • By-laws Enforcement
  • Parking Tickets and Cancellations Requests
  • Marriage licenses, wedding ceremonies and much more!

Our hours of operation are Monday to Friday from 8:30am to 4:30pm and we can be reached in a variety of ways.

Online Service Request:

Service Timmins Portal


(705) 264-1331


In Person:

Main Floor of City Hall.

Mail Address:

Corporation of the City of Timmins
220 Algonquin Blvd. East
Timmins, ON P4N 1B3