Pothole Reporting

Please report all potholes to Service Timmins by calling (705) 264-1331, by email us at [email protected] or by clicking here to submit online on the Service Timmins portal.

​Information regarding potholes:

Timmins has a significant freeze/thaw cycle each winter and spring. This cycle, together with high volumes of traffic, creates holes in road surfaces. Pothole formation requires two factors to be present at the same time: water and traffic.

In areas subject to freezing and thawing, frost heaving can damage a pavement and create openings for water to enter. Spring thaw of pavements accelerates this process when thawing of upper portions of the solid structure in a pavement cannot drain past still-frozen lower layer, thus saturating the supporting soil and weakening it.

Potholes can damage a tire or a wheel, and in some cases suspension and/or steering systems can be affected.

Information regarding pothole reporting

Provincial government standards require the City to fix a pothole within a prescribed period, depending on the size of the pothole and whether it is on a paved or an unpaved road. It is important to note that the City’s obligation to fix a pothole is triggered only after the municipality becomes aware of the problem.