Spring swimming lessons registration for the Archie Dillon Sportsplex Pool are currently on hold due to on-going issues with our third-party online registration service.
Online registration has been outsourced to an external provider who appears to be experiencing challenges with routing and balancing the load of customer traffic. The City’s challenge to provide registration has been further frustrated by the vendor’s service availability.
City staff are working to find an alternative solution. If you did not receive confirmation of your registration from the online portal, you are not currently registered for classes. If you made a payment without receiving formal confirmation, your payment is pending and the transaction will be released by noon today (April 7). All registrations for Tuesday classes that were confirmed will be honoured.
Registration for all remaining classes and dates will continue in a staggered format. A formal announcement with the next registration date, time and method will be made by end of day Friday, April 8 via the City’s website, Archie Dillon Sportsplex Pool Facebook page, and City social media sites.
We apologize for any inconvenience this may have caused and appreciate your patience.