Water and Sewer

Phone: (705) 264-1331
Visit: Service Timmins Portal - Online Service Request

Water, sewer and related infrastructure is managed by Environmental Services.

Safely Re-Opening Buildings

To avoid water quality issues resulting from water that has been dormant during the COVID-19 pandemic, the City of Timmins strongly recommends that all facilities properly flush their private water supply before reopening. Please refer to the Safely Re-Opening Buildings - Fact Sheet below. 

Safely Re-Opening Buildings - Fact Sheet

After Hours (water and sewer):

Contact Timmins Police Services Dispatch (705) 264-1201 for emergency water and sewer issues: examples are water breaks, no water, frozen water lines, low pressure, discolored water, and sewer breaks

Water Distribution System Maintenance & Repairs

Maintenance programs include hydrant and water main flushing, leak repairs, valve repairs and replacement. The onus for service connection repairs and maintenance is generally determined by the property line. For an authoritative description of the allocation of responsibility, residents must consult the City’s Water Use by-law.

Management, Maintenance and Regulation of Waterworks

By-Law No. 1974-253

List of Approved Water Meter Installers (Updated 06/06/2022)

City approved contractors list for the installation of Timmins supplied water meters.

List of Approved Contractors-Water and Sewer (updated 02-16-2022)

City-approved contractors list for water and sewer work.

Drinking Water Quality Management System Policy

The City of Timmins is committed to continuously provide safe drinking water to every resident by implementing a Quality Management System.

The City of Timmins is committed to the following fundamental principles:

  • Maintenance and continuous improvement of the Quality Management System
  • Compliance with applicable legislation and regulations
  • Provision of clean and reliable drinking water in an environmentally responsible manner.

City of Timmins Water Services Financial Plan

The City of Timmins is required by legislation (O.Reg 453/07) to have a financial plan for its water services. The City has developed a plan, which was recently approved by City of Timmins City Council. Click here to view/download the Water Services Financial Plan.

Sanitary Sewer Maintenance & Repairs

City of Timmins: Carries out maintenance on main line sanitary sewer systems, which includes inspection and flushing of sanitary sewers, upgrading of sanitary manholes and repairing or replacing sanitary sewers identified for need.

Property Owner: The sanitary sewer service from the from the residence or business to the City sanitary sewer main is the responsibility of the owner of the private property to ensure that the service is maintained and operational.

Storm Sewer Maintenance & Repairs

City of Timmins: Carries out the maintenance on main line storm sewer systems, which includes upgrading of storm sewer manholes, and catch basins. Sand collected in catch basins is vacuumed out.

Property Owner: The storm sewer service from the residence or business to the City storm sewer main is the responsibility of the owner of the private property to ensure that the service is maintained and operational.